Last updated: December 11, 2025

ForgeTrim by Xee Developers Ltd operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a secure and curated shopping experience.

This Privacy Policy describes how ForgeTrim (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. This does not include information that has been anonymized or de-identified.

Depending on how you interact with our Services and where you reside, we may collect or process the following categories of personal information:

  • Contact details such as your name, billing address, shipping address, email address, and phone number
  • Financial information including payment method details, transaction confirmations, and payment status (payment card information is processed securely by third-party payment processors and is not stored by us)
  • Account information such as username, password, preferences, and account settings
  • Transaction information including products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
  • Communications including messages sent to us through customer support, email, or contact forms
  • Device information including IP address, browser type, operating system, and device identifiers
  • Usage information including interactions with the Services, pages viewed, and browsing behavior

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, contact us, or otherwise provide information
  • Automatically, through cookies, log files, analytics tools, and similar technologies when you use our Services
  • From service providers, such as payment processors, shipping carriers, analytics providers, and hosting services
  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, provide customer support, enable product reviews, remember preferences, and improve functionality and performance.

Marketing and Advertising

To send promotional emails or marketing communications (where permitted by law), display advertisements, and recommend products based on browsing or purchase activity. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To detect, prevent, or investigate fraud, unauthorized activity, abuse, or security incidents, and to protect our customers, business, and Services.

Communication

To respond to inquiries, provide order updates, resolve issues, and maintain our relationship with you.

Legal and Compliance Purposes

To comply with applicable laws, regulations, legal processes, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With service providers that perform services on our behalf (e.g., payment processing, website hosting, analytics, customer support, shipping and fulfillment)
  • With marketing and advertising partners, where permitted by law and subject to your rights and preferences
  • When you direct or consent to such disclosure
  • With affiliates or business partners within our corporate group
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets
  • To comply with legal obligations, court orders, or lawful government requests

We do not sell your personal information.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party sites. Your interactions with those websites are governed by their respective privacy policies.

Children’s Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable technical and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request data portability
  • Object to or restrict processing
  • Opt out of targeted advertising or marketing communications

UK and EEA residents may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Registered Office:
Manchester, United Kingdom

Fulfillment & Shipping:
Orders are fulfilled from our warehouse in the United States.

ForgeTrim
support@forgetrim.com

For the purposes of applicable data protection laws, ForgeTrim is the data controller of your personal information.